GABRIEL WONG

Tuskegee Airmen Inc. hero image

Tuskegee Airmen Inc.

Overview

Tuskegee Airmen Inc. (TAI) is a nonprofit organization dedicated to preserving the legacy of African Americans who served in the Army Air Corps during WWII.

Through their initiatives, they provide educational support and inspire young people to pursue careers in science and aviation, upholding values like courage, leadership, and determination.

However, their website struggled with accessibility and engagement, making it hard for both older members and the next generation to connect.

Our redesign focused on enhancing clarity, usability, and creating graphic assets to strengthen their social media presence.

Duration

4 Months

Methods

UX/UI Design, Social Media

CONTEXT

Challenge

The website was overloaded with information but lacked clear organization.

Navigation was challenging for older, less tech-savvy users.

In addition, the site did not effectively engage younger audiences, limiting overall communication.

Solution

We redesigned the website with an intuitive structure and clear visual hierarchy.

Key improvements included

  • Streamlined navigation
  • Enhanced accessibility features
  • Consistent visual hierarchy

We also developed graphic assets for social media to improve audience engagement.

View Prototype ๐Ÿ”—

IMPACT

40% decrease in website navigation time

Achieved over 80% user agreement on main navigation structure

RESEARCH

We validated the problem with competitive analysis, user surveys, and card sorting exercises. This helped us focus on the most impactful areas for improvement.

Competitive Analysis

Analyzing similar nonprofit websites revealed effective navigation and content flow strategies. We also looked at educational nonprofits for modern UI inspirations.

Competitive analysis image Competitive analysis image Competitive analysis image Competitive analysis image

User Surveys

We surveyed users across various age groups. The feedback highlighted unclear paths for actions such as donating or signing up, which discouraged engagement.

User survey results

Card Sorting

Card sorting with board members revealed low agreement on subpage organization. We consolidated redundant tabs to achieve a more intuitive sitemap.

Card sorting exercise

PRE-DESIGN PHASE

After analyzing user feedback and the current site structure, we developed a new sitemap.

Our approach included

Conducting a thorough content audit

Brainstorming sessions on Figjam

Integrating survey insights into design proposals

Screenshot of the old website

Sitemaps

We reorganized content into four main tabs: About, Programs, Press, and Get Involved, consolidating redundant pages.

Priorities for sitemaps

Eliminate redundant pages

Consolidate related information

Simplify navigation structure

About
Programs
Press
Get Involved

Our Mission

Programs

Board and Officers

Organizations and Chapters

Contact Us

Legacy

Youth

Press Releases

Media

Newsletters

Research

Donate

Merchandise

Members Signup

Old Sitemap

Old site map

New Sitemap

New site map

DESIGN PHASE

With the new sitemap approved, we built a style guide and design system in Figma.

Style Guide

Our style guide used TAIโ€™s brand colors and introduced a new font for improved readability. Emphasis was placed on proper kerning and consistency.

The red, white, and blue palette was retained, with red as an accent, to honor the organizationโ€™s heritage. Accessibility was verified using A11Yโ€™s Validator Tool.

Style guide example

Iterating Design Concepts

Designers worked on desktop and mobile layouts concurrently. Weekly update emails and feedback sessions helped us maintain consistency and reduce friction.

Priorities

Ensure visual consistency and readability

Simplify key user journeys (e.g., signups, donations)

Old Design

For example, the original member signup process required multiple steps. We streamlined it into a single, clear call-to-action.

Original signup process

New Design

The redesigned "Get Involved" tab now directs users to MemberPlanet with one click.

Redesigned signup process

Old Design

We also restructured the presentation of program offerings. Previously, programs were presented in dense text blocks with little hierarchy.

The new Overviews page uses media, banners, and improved spacing to showcase Programs, Scholarships, and Awards.

Landing page redesign

New Design

Visual separators and banners now guide users through the content more effectively.

Programs section after redesign

Additional banners highlight individual programs and yearly accomplishments.

Landing page redesign

User Testing

After creating a medium-fidelity prototype, we conducted user testing with timed tasks on both the old and new designs.

Results showed a 40% faster navigation time. Feedback from these sessions allowed us to fine-tune the high-fidelity designs.

User testing results

SOCIAL MEDIA

To jumpstart TAIโ€™s social media initiatives, we focused on:

Consistent Branding

Designed graphic templates for a cohesive social media presence.

Social Media Handbook

Created a guide with a content calendar & best practices.

Our team brainstormed content topics and created templates on Canva. Examples include:

Event Announcements

Event announcement template

Event Photos

Event photos template

All assets and guidelines are compiled in our content strategy handbook.

Social Media Handbook ๐Ÿ”—

RESULTS

Improved Navigation

We redesigned the information architecture, making it easier for users to find what they need.

Accessibility Enhancements

We ensured the website met WCAG guidelines, improving usability for all users.

Responsive Design

The site is now fully optimized for desktop, tablet, and mobile devices.

Our collaboration is expected to enhance communication, increase member signups, and create a more engaging online presence, based on insights from our usability testing.

Next Steps

Refine User Experience

Gather post-launch feedback and iterate on the design based on user insights.

Content Strategy

Develop a plan for regular updates to maintain engagement and keep content fresh.

Monitor Performance

Track site analytics and usability metrics to measure effectiveness and make adjustments.

With the design vision established, TAI can now move forward with development, maintenance, and enhanced media organization to further boost their social presence.

MEET THE TEAM

Weโ€™d like to thank Develop for Good, especially Mary, Amanda, and our Project Lead Wesley, for this collaborative experience. Special thanks to our mentor, Jack Wang, for his invaluable guidance.

Team photo